Technical issues faced by G2 Esports' Ki "Expect" Dae-han during the League of Legends tournament at IEM Katowice last weekend were caused by software installed on the player's computer during practice, according to a statement from ESL provided to theScore esports.
The explanation from the tournament organizer does not address claims that multiple G2 players were experiencing problems with system performance.
The issues caused delays in gameplay, particularly during G2's semifinal series against ROX Tigers. ESL director of communications Anna Rozwandowicz offered the following statement regarding the situation.
"G2 player Expect experienced irregular split second fps drops since the beginning of the first map. The problem was found not to have been caused by equipment (PC, and network, among other things were ruled out)," she wrote.
"After further testing after G2's win, we ran performance tests on Expect's PC, and discovered that the problem was caused by a piece of software that was installed on the PC during the warmup/practice time. We removed the software, tested the solution and got confirmation from the team that the problem was resolved."
The explanation from ESL does not touch on claims made by G2 founder Carlos "ocelote" Rodriguez on Twitter that multiple players were experiencing lag.
ESL declined to comment on the nature of the installed program and who installed it on the system. Further tweets from ocelote mentioned that the systems and their solid-state drives had been swapped in an attempt to isolate the issue that players were experiencing, but ESL also declined to comment on whether players were using individual hard drives, or if someone else could have installed the program that they blame for Expect's issues.
A Reddit comment posted by ESL VP of Pro Gaming Michal "mbCarmac" Blicharz during the investigation suggested that the issue did not have to do with the computer itself. A later comment from Carmac said that the issue was with installed software and that "the software stayed on the SSD." In response to a comment that mentioned multiple players on G2 had been affected including Jesper "Zven" Svenningsen, Carmac also said that from what he knew, Zven's issues were minimal.
theScore esports has reached out to G2 Esports as well as Unicorns of Love, who experienced delays in their series against G2, for comment. Rozwandowicz told theScore esports that the above statement "is the only comment we have for now" on the issue.
Josh "Gauntlet" Bury lives the krug life. You can find him on Twitter.